All orders are shipped in plain white mailers or plain white boxes with only the shipping label. All packages will be from RES Wholesale.
All orders are shipped 1-3 business days from the day you place your order. When we print your shipping label, the carriers tracking will show "Order Processed: Ready for Pickeup/Electronic Informtaion Received". When USPS scans your package at their sort facility tracking will show "Pickup Scan/Processed Through Facility".
In the event you have't received your package and the tracking hasn't made any scans in two days or shows an alert, please send us ONE email to the address on our contact page. We will then call the carrier, open a tracer investigation and keep you updated by adding notes onto your order which you can view when you log in to our site, or recieve by email.
Wrapping of (fragile) products
All orders placed will arrive well-protected and padded. Our staff is trained to handle all products with the best care possible, especially glassware will be double checked and given extra protection with bubble-wrap before going out for final delivery.
Because of our attention to privacy, your discretion is guaranteed. We understand our clients privacy concerns.